Customer Name:   
Store:                    
Trip Number:           (160xxxx)
(Your trip number is located at the top center of your freight bill.)
Street Address:     
City:                      
State:                    
E-mail Address:    


1.  Were you satisfied with our communications regarding the scheduling of your delivery?      Yes   No 
2.  If you had to leave a voice mail for us at any time, was your call returned promptly?      Yes   No 
3.  Did our drivers arrive within your scheduled delivery window?      Yes   No 
4.  If we ran ahead of or behind schedule, did we communicate with you?      Yes   No 
5.  Were our drivers in Sun Delivery Uniform? (Khaki pants and blue shirts)      Yes   No 
6.
 
Did our drivers leave the furniture pads on your items until they were placed in the
designated location in your home?
     Yes   No 
 
7.  Did the drivers remove all trash or packing materials?      Yes   No 
8.  Did our team offer to vacuum the assembly area upon location of the merchandise?      Yes   No 
9.  Were the drivers polite and professional?      Yes   No 
10.  Was the delivery made to meet your expectations?      Yes   No
11.  Was your room/area cleared out prior to our drivers arrival?      Yes   No
12.  Were any furniture blankets or bands left at your home?      Yes   No
13. 
 
Could we have done anything different to make your delivery experience better?
(If Yes, please provide comments below.)
     Yes   No
 

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